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When I attempt to synchronize, I receive the following error in the HotSync Log (HotSync Manager/View Log) or on my PC screen:
ERROR: 00008001
Your handheld has not previously been synchronized to the currently open Outlook profile (or you have changed your handheld user name).
If you have reset or renamed your handheld, open Outlook, click on "View/Folder List", locate and click on the PocketMirror folder, delete the user note, and re-synchronize.
If you want to add your Handheld to the list of authorized Handhelds to be synced with this Outlook profile, see the help file topic "Syncing Multiple Handhelds to the Same Profile".
This issue has been resolved in the latest version of PocketMirror which may be downloaded from http://chapura.com/downloads_updates.php. Also, please refer to Chapura FAQ PM063, to make sure PocketMirror is installed correctly.
Please see related Chapura FAQ:
- PM023 Title "How do I rename my handheld user name?"
- PM196 Title "Syncing multiple handhelds to ONE Outlook profile, combining the data in Outlook."
- PM046 Title "How can I synchronize multiple handhelds to ONE Outlook profile, while keeping the data for each handheld separate in Outlook?"
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