Search the Chapura Online Support Library Search for: Select a Product Echo PocketMirror for Web OS PocketMirror Professional for Palm OS PocketMirror Professional XT for Palm OS PocketMirror Professional for Windows Mobile PocketMirror Standard for Palm OS PocketMirror Standard XT for Palm OS KeyContacts KeySuite TurboPasswords Cloak Jibe PocketJournal PocketCopy Email Sound FX CallLogPlus Dial Letters FolderMirror PocketAlert KeyTasks KeyNotes I have Outlook subfolders, which are the folders residing directly underneath the "Main" Calendar, Contacts, Tasks and Notes folders or other folders within Outlook, and I want to synchronize my handheld to them, how can I accomplish this? You MUST have the Professional version of PocketMirror to allow synchronization to Outlook Subfolders. If you have a WebOS device such as the Palm Pre or Pixi, please see the FAQ for PocketMirror for WebOS as it works differntly. http://support.chapura.com/answers_mm.php?a_id=1897. If you have a Palm OS device, to confirm that you are running PocketMirror Professional, refer to Chapura FAQ PM089. If you do not see "Pro" after the version number, you may purchase PocketMirror Professional by clicking here. If you already have PocketMirror Professional, but need to update to the current version, please visit http://www.chapura.com/downloads_updates.php. *****PocketMirror DOES NOT synchronize email or email subfolders***** Please see Chapura FAQ PM003 for more details about email sync. To setup PocketMirror to synchronize to Outlook Subfolders, please do the following: Make sure you have synchronized your handheld at least one time since installing PocketMirror Professional. On your PC click "Start/Programs/PocketMirror/PocketMirror Settings". From the "Chapura Settings" screen, select the handheld user name you want to edit, and click on the "Settings" button. From the "Change Synchronization Preferences" screen, highlight the application you wish to edit (i.e. Outlook Contacts) and click on the "Change" button. Note: At this point if you are prompted to choose a profile, please choose your correct Outlook profile, or if you only have one profile available then choose that one and click "OK". From the "Preference Settings for Outlook..." screen, select the topic "Categories/Folders" located under "Select Topic Below:" on the left side of the screen. Under the topic "Categories/Folders", select the option "Handheld category=Outlook subfolder". A message is displayed to ensure you want your handheld categories to be Outlook subfolders. Click "Yes". Click "OK" on the "Categories/Folders" screen. Click "OK" on the "Change Synchronization Preferences" screen. Click "Close" on the "Chapura Settings" screen. Make sure the names of any Outlook subfolders are less than 15 Characters including spaces. Make sure the total number of Outlook Subfolders + the total number of Handheld categories does not exceed 15. Synchronize your handheld. Important note: If you plan to synchronize your handheld to multiple Outlook Calendars, you must install the Chapura handheld Calendar application which is provided as part of PocketMirror Professional. This is NOT needed on the Palm OS version 5 and newer devices. To setup links to additional folders in Outlook other than subfolders (including Public folders and Business Contact Manager folders) please do the following: Make sure you have synchronized your handheld at least one time since installing PocketMirror Professional. On your PC click "Start/Programs/PocketMirror/PocketMirror Settings". From the "Chapura Settings" screen, select the handheld user name you want to edit, and click on the "Settings" button. From the "Change Synchronization Preferences" screen, highlight the application you wish to edit (i.e. Outlook Contacts) and click on the "Change" button. From the "Preference Settings for Outlook..." screen, select the topic "Categories/Folders" located under "Select Topic Below:" on the left side of the screen. Click on the "Advanced" button on the bottom right of this window. Select “New” from the “Category Links” screen and then on the “Handheld Category” screen, enter the new handheld category name (This name will show up on the handheld as a separate category and is not required to match the name of the Outlook folder you will be linking to), and click on the “Next” button. From the “Synchronization Type” screen, select the desired Synchronization Action, and click on the “Next” button. From the “Outlook Folder Selection” screen, select the folder to synchronize with, and click on the “Next” button. The folders available will be in bold text. If prompted, select how you want items in this folder synchronized during your First Synchronization and click "Next". Click on the “Finish” button. Click "New" again to add additional folders or click "OK" and exit Chapura Settings. Synchronize your handheld. For more information regarding PocketMirror Professional features click here.