PocketMirror is provided with many Palm OS-based handheld devices on the market today (click here to see which devices are bundled with PocketMirror.) Installing the PocketMirror software allows you to begin synchronizing your handheld Date Book, Addres...

First, make sure you are running the latest version of PocketMirror. To check which version you are currently running, please see Chapura FAQ PM089. If you are still receiving the same error after installing the latest version of PocketMirror then t...

First, many errors may be resolved by making sure that you are running $pm, which may be downloaded from http://chapura.com/downloads_updates.php. Also, please refer to Chapura FAQ PM063, to make sure PocketMirror is installed correctly. After chec...

You MUST have the Professional version of PocketMirror to allow synchronization to Outlook Subfolders. To confirm that you are running PocketMirror Professional, refer to Chapura FAQ PM089. If you do not see "Pro" after the version number, you may pur...

To resolve this issue, follow the steps below: Step 1: Install the latest update of $pm from http://www.chapura.com/downloads_updates.php, Restart your computer Synchronize. Step 2: Run the Outlook 2000/2002/2003 "Detect and Repai...

To remove existing duplicates records in Outlook and then overwrite the handheld from Outlook to remove duplicates from the handheld, please do the following: Open the folder list view in Outlook by clicking on "View/Folder List". For a folder list...

Verify that the PocketMirror conduits are installed correctly. To check for the PocketMirror conduits: Click on the HotSync Manager icon (circular red/blue arrows on the bottom right of your PC screen, see image.) Note: The HotSync Manager icon...

This issue has been resolved in the latest version of PocketMirror which may be downloaded from http://chapura.com/downloads_updates.php. Also, please refer to Chapura FAQ PM063, to make sure PocketMirror is installed correctly. Please see relat...

PocketMirror synchronizes with Outlook's default folders. This error indicates that PocketMirror cannot attach to your default folders using OLE Automation. Restart your computer by clicking on "Start/Shut Down/Restart". After your computer f...

View a Demonstration: Click here for a visual demonstration on matching categories between Outlook and your handheld. Or Follow the Steps Below: In PocketMirror there are three category options. Handheld category = Outlook's "Categ...

PocketMirror does not synchronize with Outlook email, Outlook Express email or the Outlook Address Book. PocketMirror ONLY synchronizes the handheld with Microsoft Outlook Calendar, Contacts, Tasks, and Notes. The Palm Mail software is provided on mo...

PocketMirror Standard and PocketMirror Professional software lets you synchronize your Microsoft Outlook Calendar, Contacts, Tasks, and Notes data with your handheld Calendar, Address Book, To Do List, and Memo Pad. PocketMirror Professional includes a...

Before installing PocketMirror you must have the Palm Desktop software installed. You may use FAQ PM423 How Do I install the Palm Desktop for instructions. Steps to Download PocketMirror: After purchasing the software log into your user account t...

The current version of KeySuite is not backwards-compatible with some older versions of KeySuite. If you do not already have the current version of KeySuite installed on your old/original PC and Handheld, before installing KeySuite on your New PC you w...

First, make sure you are running the latest version of $pm. To check which version you are currently running, please see Chapura FAQ PM089. Also, please download and install the latest version of the Palm Desktop software from $pd. If you receive the "Thi...